Cwww,
I don't know much about your machine, as I do not have one of those. I would suggest that you talk to the factory technicians.
Is it possible that someone has been altering the setup parameters?
Perhaps you could get into the axis parameter setup, and decrease the acceleration/deceleration a little bit? Lower the Rapid rate a little bit? Or, perhaps the current limit is set too low on that axis for some reason. Compare values with the X axis setup.
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