Your opinions are great, but both of you claim no problems, so you have no frame of reference to obtaining useful support from HobbyCNC.
By the way, when my board blew, I was one of two people that week who had entirely unexplained disasters when the only change made to boards which had been working fine for some time was to upgrade from 12v "testing" power supplies to 32v+ "operational" supplies. Vref checked, board working fine until then.
Quite frankly, during the time the board was working right, I had no qualms about Dave's service. I thought it was a great product. But once it blew, it became obvious I made a mistake in vendor selection.
Also note how many spare 7062s dave has been selling for $15 (just last week reduced to $12 when I posted a source that sells them for $8). It is clear he realizes there is a problem beyond what can be reasonably assigned to "user error" and instead of addressing and rectifying the problem, dave has decided instead to profiteer from it. Sort of like Ford not fixing the exploding gas tanks in Pintos.
Bukkowski, you can't get support from a group Dave kicks you out of for asking questions he doesn't like or is incapable of answering. Basically, dave has set a standard of support only for those who don't need it, or those who ask questions about problems he can blame the customer for. That isn't support, that's pathological.  |